How to close your account

Learn how to close your account

Lee Smith avatar
Written by Lee Smith
Updated over a week ago

Closing your Account

At, we deeply value all of our users and their satisfaction with our platform. While we hope you never find a reason to close your account, we understand that circumstances may arise which lead you to that decision. However, instead of making it a cumbersome process, we are committed to making the offboarding experience as smooth and supportive as possible.

If you ever find yourself considering closing your account, we encourage you to reach out to us. Your feedback is invaluable to us, as it helps us enhance our services and understand how we can better meet your needs, as well as the needs of future users.

Our dedicated team is here to listen to your concerns, understand your reasons, and provide any assistance you might require. We believe that addressing your concerns can often lead to solutions that benefit both you and our platform. Whether you have a technical issue, a feature request, or any other reason for wanting to close your account, please don't hesitate to contact us.

You can initiate this conversation with us via our live chat, where you'll receive real-time support from our friendly and knowledgeable support agents. Alternatively, you can send us an email at, and our team will promptly respond to assist you.

Your decision matters to us, and we are committed to ensuring that every aspect of your interaction with, including account closure, is a positive one. Thank you for considering us as your trusted observability platform, where we're here to help make your experience as smooth as possible.

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