Accounts, upgrade and billing

Billing queries, managing retention and usage limits

21 articles in this collection
Written by Lee Smith, Carol Smith, and Kieran Southern

Managing the data storage region for Logit ELK Stacks

Learn how to manage which data storage location and data centre your account Stacks are deployed to

Written by Kieran Southern
Updated over a week ago

Upgrades

How can I migrate/upgrade my ELK stack to the latest version?

Learn how to upgrade a stack to the latest version of Elasticsearch, Logstash and Kibana.

Written by Lee Smith
Updated over a week ago

What is Logit's policy on upgrading ELK?

Do you automatically upgrade my stack?

Written by Lee Smith
Updated over a week ago

How do I upgrade to the latest version of Elastalert?

Learn how to upgrade to the latest version

Written by Carol Smith
Updated over a week ago

If we update a stack to the latest ELK version, will we lose any data?

Upgrading ELK versions

Written by Lee Smith
Updated over a week ago

Billing

How Is Logit.io’s Pricing More Transparent Than Other Vendors?

Written by Carol Smith
Updated over a week ago

Does Logit.io Charge For Data Egress?

Written by Carol Smith
Updated over a week ago

How do I view my invoices?

Billing and Invoicing enquires

Written by Carol Smith
Updated over a week ago

How do I change my billing details?

How to view and change your billing details.

Written by Carol Smith
Updated over a week ago

How do I make a payment to restore access?

Restoring access to your account when a payment method expires

Written by Carol Smith
Updated over a week ago

Where can I find Logit's VAT number?

What is Logit's VAT number and where can I find these details?

Written by Carol Smith
Updated over a week ago

How can I contact your accounts department?

Contact our accounts department with your billing enquires

Written by Carol Smith
Updated over a week ago

Retention and Usage

What happens to my data after the retention period has passed?

Learn what how we securely remove your data after your plan retention timeframe has ended

Written by Kieran Southern
Updated over a week ago

What happens if I go over my daily log volume limit?

Overusage? What happens if you reach your stack limit...

Written by Carol Smith
Updated over a week ago

How can I view my Logit ELK stack usage and daily log volume?

Learn how Logit calculates your Elasticsearch stack disk usage

Written by Carol Smith
Updated over a week ago

How can I remove over usage limits?

Learn how to remove overusage warnings from my dashboard

Written by Kieran Southern
Updated over a week ago

Learn how to reduce your log volumes

How to view your usage and manage your log volumes

Written by Lee Smith
Updated over a week ago

Account subscriptions

What Does No Vendor Lock-in Mean For Logit.io Users?

Written by Carol Smith
Updated over a week ago

What happens at the end of my trial?

Will my stacks be deleted or can I continue the service uninterrupted?

Written by Carol Smith
Updated over a week ago

What are my plan resizing options?

Can I upsize or downsize my plan and does my plan scale to match my current volume and retention requirements?

Written by Carol Smith
Updated over a week ago

Users and Teams

How do I transfer ownership of an account to someone else?

How to change or transfer a Logit account ownership

Written by Lee Smith
Updated over a week ago