Accounts, upgrade and billing

Billing queries, managing retention and usage limits

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16 articles in this collection
Written by Lee Smith, Carol Smith, Kieran Southern and 1 other

Upgrades

How can I migrate/upgrade my ELK stack to the latest version?

Learn how to upgrade a stack to the latest version of Elasticsearch, Logstash and Kibana.

Written by Lee Smith
Updated over a week ago

What is Logit's policy on upgrading ELK?

Do you automatically upgrade my stack?

Written by Lewis Carter
Updated over a week ago

How do I upgrade to the latest version of Elastalert?

Learn how to upgrade to the latest version

Written by Carol Smith
Updated over a week ago

If we update a stack to the latest ELK version, will we lose any data?

Upgrading ELK versions

Written by Lee Smith
Updated over a week ago

Billing

How do I view my invoices?

Billing and Invoicing enquires

Written by Carol Smith
Updated over a week ago

How do I change my billing details?

How to view and change your billing details.

Written by Carol Smith
Updated over a week ago

How do I make a payment to restore access?

Restoring access to your account when a payment method expires

Written by Carol Smith
Updated over a week ago

Where can I find Logit's VAT number?

What is Logit's VAT number and where can I find these details?

Written by Carol Smith
Updated over a week ago

How can I contact your accounts department?

Contact our accounts department with your billing enquires

Written by Carol Smith
Updated over a week ago

Retention and Usage

What happens if I go over my daily log volume limit?

Overusage? What happens if you reach your stack limit...

Written by Carol Smith
Updated over a week ago

How can I view my Logit ELK stack usage and daily log volume?

Learn how Logit calculates your Elasticsearch stack disk usage

Written by Kieran Southern
Updated over a week ago

How can I remove overusage limits?

Learn how to remove overusage warnings from my dashboard

Written by Kieran Southern
Updated over a week ago

Learn how to reduce your log volumes

How to view your usage and manage your log volumes

Written by Lee Smith
Updated over a week ago

Account subscriptions

What happens at the end of my trial?

Will my stacks be deleted or can I continue the service uninterrupted?

Written by Carol Smith
Updated over a week ago

How do I convert to a basic account?

Learn how to convert from a Pro account to a Basic account

Written by Lee Smith
Updated over a week ago

What are my plan resizing options?

Can I upsize or downsize my plan and does my plan scale to match my current volume and retention requirements?

Written by Lee Smith
Updated over a week ago