Accounts, upgrade and billing | Logit.io Help Centre

Managing the data storage region for Logit ELK Stacks

Learn how to manage which data storage location and data centre your account Stacks are deployed to

Written by Kieran Southern
Updated over a week ago

Upgrades

How can I migrate/upgrade my ELK stack to the latest version?

Learn how to upgrade a stack to the latest version of Elasticsearch, Logstash and Kibana.

Written by Lee Smith
Updated over a week ago

What is Logit's policy on upgrading ELK?

Find out more about Logit.io's policy in regards to automatically upgrading your account's ELK Stack in this help article.

Written by Lee Smith
Updated over a week ago

How do I upgrade to the latest version of Elastalert?

Find out about the steps you need to take to upgrade to the latest version of ELK in this help article from Logit.io.

Written by Carol Smith
Updated over a week ago

If we update a stack to the latest ELK version, will we lose any data?

Find out more on if you update a stack to the latest version of ELK, will you lose any data in our helpful guide.

Written by Lee Smith
Updated over a week ago

Billing

How Is Logit.io’s Pricing More Transparent Than Other Vendors?

Written by Carol Smith
Updated over a week ago

Does Logit.io Charge For Data Egress?

Written by Carol Smith
Updated over a week ago

How do I view my invoices?

Find out how to view your Logit.io invoices by following our simple and easy to follow help centre article.

Written by Carol Smith
Updated over a week ago

How do I change my billing details?

Discover the steps you need to take to update billing details associated with your Logit.io account in this help article.

Written by Carol Smith
Updated over a week ago

How do I make a payment to restore access?

Discover how to restore access to your account when a payment method expires in this article from Logit.io.

Written by Carol Smith
Updated over a week ago

Where can I find Logit's VAT number?

Find out more about where to locate Logit.io's VAT number in this article from Logit.io.

Written by Carol Smith
Updated over a week ago

How can I contact your accounts department?

Find out the details you need in order to contact our accounts department with your billing enquires in this brief article.

Written by Carol Smith
Updated over a week ago

Retention and Usage

What happens to my data after the retention period has passed?

Learn what how we securely remove your data after your plan retention timeframe has ended

Written by Kieran Southern
Updated over a week ago

What happens if I go over my daily log volume limit?

Find out more about what happens if you go over your daily log volume limit in this help article from Logit.io.

Written by Carol Smith
Updated over a week ago

How can I view my Logit ELK stack usage and daily log volume?

Discover how Logit.io calculates your Elasticsearch stack disk usage in our helpful guide.

Written by Carol Smith
Updated over a week ago

How can I remove over usage limits?

Discover the steps you need to take to remove over usage warnings from your dashboard in this help article from Logit.io.

Written by Kieran Southern
Updated over a week ago

Learn how to reduce your log volumes

Discover the steps you need to take to manage and reduce your log volumes in this help article from Logit.io.

Written by Lee Smith
Updated over a week ago

Account subscriptions

What Does No Vendor Lock-in Mean For Logit.io Users?

Written by Carol Smith
Updated over a week ago

What happens at the end of my trial?

Will my stacks be deleted or can I continue the service uninterrupted?

Written by Carol Smith
Updated over a week ago

What are my plan resizing options?

Can I upsize or downsize my plan and does my plan scale to match my current volume and retention requirements?

Written by Carol Smith
Updated over a week ago

Users and Teams

How do I transfer ownership of an account to someone else?

Discover how to get started with changing or transferring Logit.io account ownership in this helpful guide.

Written by Lee Smith
Updated over a week ago