FAQ and troubleshooting | Logit.io Help Centre

FAQ and troubleshooting

A comprehensive list of the most commonly asked questions by Logit customers

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9 articles in this collection
Written by Lee Smith, Kieran Southern, Chris Adams and 2 others

Where are Logit's servers located?

Learn about Logit's data centre infrastructure and geographical locations

Written by Chris Adams
Updated over a week ago

How can I archive my logs, data and metrics after my retention timeframe has ended?

Is it possible to keep my logs, data and metrics indefinitely and how can I restore my data again in the future?

Written by Chris Adams
Updated over a week ago

Logit.io Kibana ELK Cheatsheet

Useful cheatsheet to help with Kibana and Elastic Search Lucene query syntax

Written by Jilly Whittaker
Updated over a week ago

What versions of the ELK stack do you support?

Details of which Elasticsearch, Logstash and Kibana version's Logit offers

Written by Kieran Southern
Updated over a week ago

Diagnostics and Self help

Where can I check the Logit system status?

Check our system status page for live updates of known issues

Written by Lee Smith
Updated over a week ago

How can I monitor my Logit Stack Health and recover from common issues?

Viewing the health and logs for my ELK stacks and resolving common issues and problems

Written by Chris Adams
Updated over a week ago

How can I diagnose no data appearing in Elasticsearch and Kibana

No data appearing in Elasticsearch or Kibana? Learn how to troubleshoot common issues when sending data to Logit ELK

Written by Lewis Carter
Updated over a week ago

Diagnosing issues with your Filebeat configuration

How to diagnose issues or problems within your Filebeat configuration

Written by Lewis Carter
Updated over a week ago

How can I diagnose mapping issues that can result in dropped data?

How to diagnose Elasticsearch mapping issues that result in dropped, missing or incorrectly parsed logs & data

Written by Lewis Carter
Updated over a week ago