FAQ and troubleshooting

A comprehensive list of the most commonly asked questions by Logit customers

14 articles in this collection
Written by Lee Smith and Chris Cottam

General Logit FAQs

How can I archive my logs, data and metrics after my retention timeframe has ended?

Is it possible to keep my logs, data and metrics indefinitely and how can I restore my data again in the future?

Written by Lee Smith
Updated over a week ago

Where can I check the Logit system status?

Check our system status page for live updates of known issues

Written by Lee Smith
Updated over a week ago

How do I enable SSO (Single Sign On) for my Logit account?

Getting the SSO setting into your Logit account

Written by Lee Smith
Updated over a week ago

Kibana troublshooting

Exporting and Importing Kibana Dashboards and visualisations

Learn how to migrate visualisations and dashboards from one stack to another stack.

Written by Chris Cottam
Updated over a week ago

How do timezones work in Kibana?

Learn how to configure the timezone from the default Elasticsearch UTC for timestamps

Written by Lee Smith
Updated over a week ago

Logit.io Kibana ELK Cheatsheet

Useful cheatsheet to help with Kibana and Elastic Search Lucene query syntax

Written by Lee Smith
Updated over a week ago

How can I export data from a Kibana search on Logit?

Learn how to export your Kibana dashboards, visualisations, and search results as either JSON or CSV file formats.

Written by Lee Smith
Updated over a week ago

Diagnostics and Self Help

Diagnosing issues with your Filebeat configuration

How to diagnose issues or problems within your Filebeat configuration

Written by Lee Smith
Updated over a week ago

How do I update the Logtrail configuration on my ELK stack?

Learn how to configure the Logtrail plugin configuration using the Logit API

Written by Lee Smith
Updated over a week ago

How can I diagnose no data appearing in Elasticsearch and Kibana

No data appearing in Elasticsearch or Kibana? Learn how to troubleshoot common issues when sending data to Logit ELK

Written by Lee Smith
Updated over a week ago

Why would I make a text field in Elasticseach and Kibana aggregatable?

What are the benefits of aggregating text fields?

Written by Lee Smith
Updated over a week ago

I'm getting access denied errors when logging in with Azure AD

Find out how to resolve Azure AD access errors

Written by Lee Smith
Updated over a week ago

How can I make a text field in Elasticsearch and Kibana aggregatable?

Learn how to change the status of a text field from non-aggregatable to aggregatable.

Written by Lee Smith
Updated over a week ago

How do I change the datatype of a field for data already sent/indexed in Elasticsearch?

I've sent some data to Elasticsearch but need to change the datatype of a field

Written by Lee Smith
Updated over a week ago