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FAQ and troubleshooting
FAQ and troubleshooting
A comprehensive list of the most commonly asked questions by Logit.io customers
17 articles in this collection
Written by
Lee Smith,
Kieran Southern,
and
Chris Cottam
General Logit FAQs
How can I archive my logs, data and metrics after my retention timeframe has ended?
Is it possible to keep my logs, data and metrics indefinitely and how can I restore my data again in the future?
Written by
Lee Smith
Updated over a week ago
Where can I check the Logit system status?
Find out more about where you can check the Logit.io system status in this informative article.
Written by
Lee Smith
Updated over a week ago
What versions of the Logging Stack does Logit support?
Details of which Opensearch/Elasticsearch, Logstash and Kibana (ELK) version's Logit currently offers
Written by
Kieran Southern
Updated over a week ago
How do I enable SSO (Single Sign-On) for my Logit account?
Discover the steps you need to take to enable SSO (Single Sign-On) for your Logit.io account in this help article.
Written by
Lee Smith
Updated over a week ago
SSL Updates and Help
SSL Certificate Expiry Notice
Notification and guides associated with the rotation of Logstash SSL certificates
Written by
Chris Cottam
Updated over a week ago
How to update your SSL configuration for Elastic Beats and Rsyslog
Written by
Kieran Southern
Updated over a week ago
Kibana troublshooting
Exporting and Importing Kibana Dashboards and visualisations
Learn how to migrate visualisations and dashboards from one stack to another stack.
Written by
Chris Cottam
Updated over a week ago
How do timezones work in Kibana?
Learn how to configure the timezone from the default Elasticsearch UTC for timestamps
Written by
Lee Smith
Updated over a week ago
Logit.io Kibana ELK Cheatsheet
Useful cheatsheet to help with Kibana and Elastic Search Lucene query syntax
Written by
Lee Smith
Updated over a week ago
How can I export data from a Kibana search on Logit?
Learn how to export your Kibana dashboards, visualisations, and search results as either JSON or CSV file formats.
Written by
Lee Smith
Updated over a week ago
Diagnostics and Self Help
Diagnosing issues with your Filebeat configuration
Discover how to diagnose issues or problems within your Filebeat configuration in our helpful guide.
Written by
Lee Smith
Updated over a week ago
How do I update the Logtrail configuration on my ELK stack?
Learn how to configure the Logtrail plugin configuration using the Logit API
Written by
Lee Smith
Updated over a week ago
How can I diagnose no data appearing in Elasticsearch, Kibana or Grafana?
No data appearing in Elasticsearch, Kibana or Grafana? Learn how to troubleshoot common issues when sending data to Logit ELK
Written by
Lee Smith
Updated over a week ago
Why would I make a text field in Elasticseach and Kibana aggregatable?
Find out more about the main benefits of aggregating text fields in this detailed help article from Logit.io.
Written by
Lee Smith
Updated over a week ago
I'm getting access denied errors when logging in with Azure AD
Discover the steps you need to take to resolve Azure AD access errors in this help article from Logit.io.
Written by
Lee Smith
Updated over a week ago
How can I make a text field in Elasticsearch and Kibana aggregatable?
Learn how to change the status of a text field from non-aggregatable to aggregatable.
Written by
Lee Smith
Updated over a week ago
How do I change the datatype of a field for data already sent/indexed in Elasticsearch?
I've sent some data to Elasticsearch but need to change the datatype of a field
Written by
Lee Smith
Updated over a week ago