FAQ and troubleshooting | Logit.io Help Centre

General Logit FAQs

How can I archive my logs, data and metrics after my retention timeframe has ended?

Is it possible to keep my logs, data and metrics indefinitely and how can I restore my data again in the future?

Written by Lee Smith
Updated over a week ago

Where can I check the Logit system status?

Find out more about where you can check the Logit.io system status in this informative article.

Written by Lee Smith
Updated over a week ago

What versions of the Logging Stack does Logit support?

Details of which Opensearch/Elasticsearch, Logstash and Kibana (ELK) version's Logit currently offers

Written by Kieran Southern
Updated over a week ago

How do I enable SSO (Single Sign-On) for my Logit account?

Discover the steps you need to take to enable SSO (Single Sign-On) for your Logit.io account in this help article.

Written by Lee Smith
Updated over a week ago

SSL Updates and Help

SSL Certificate Expiry Notice

Notification and guides associated with the rotation of Logstash SSL certificates

Written by Chris Cottam
Updated over a week ago

How to update your SSL configuration for Elastic Beats and Rsyslog

Written by Kieran Southern
Updated over a week ago

Kibana troublshooting

Exporting and Importing Kibana Dashboards and visualisations

Learn how to migrate visualisations and dashboards from one stack to another stack.

Written by Chris Cottam
Updated over a week ago

How do timezones work in Kibana?

Learn how to configure the timezone from the default Elasticsearch UTC for timestamps

Written by Lee Smith
Updated over a week ago

Logit.io Kibana ELK Cheatsheet

Useful cheatsheet to help with Kibana and Elastic Search Lucene query syntax

Written by Lee Smith
Updated over a week ago

How can I export data from a Kibana search on Logit?

Learn how to export your Kibana dashboards, visualisations, and search results as either JSON or CSV file formats.

Written by Lee Smith
Updated over a week ago

Diagnostics and Self Help

Diagnosing issues with your Filebeat configuration

Discover how to diagnose issues or problems within your Filebeat configuration in our helpful guide.

Written by Lee Smith
Updated over a week ago

How do I update the Logtrail configuration on my ELK stack?

Learn how to configure the Logtrail plugin configuration using the Logit API

Written by Lee Smith
Updated over a week ago

How can I diagnose no data appearing in Elasticsearch, Kibana or Grafana?

No data appearing in Elasticsearch, Kibana or Grafana? Learn how to troubleshoot common issues when sending data to Logit ELK

Written by Lee Smith
Updated over a week ago

Why would I make a text field in Elasticseach and Kibana aggregatable?

Find out more about the main benefits of aggregating text fields in this detailed help article from Logit.io.

Written by Lee Smith
Updated over a week ago

I'm getting access denied errors when logging in with Azure AD

Discover the steps you need to take to resolve Azure AD access errors in this help article from Logit.io.

Written by Lee Smith
Updated over a week ago

How can I make a text field in Elasticsearch and Kibana aggregatable?

Learn how to change the status of a text field from non-aggregatable to aggregatable.

Written by Lee Smith
Updated over a week ago

How do I change the datatype of a field for data already sent/indexed in Elasticsearch?

I've sent some data to Elasticsearch but need to change the datatype of a field

Written by Lee Smith
Updated over a week ago